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  • Customer Service
  • Financing
06/14/2018

4 Steps To Creating A Loyal Customer

Loyalty doesn’t just happen. Building loyal customers is key to any business, no matter the industry or specialty. Here are 4 steps to get you on your way.

  • Customer Service
  • Financing
06/14/2018

4 Critical Customer Service Mistakes

Even in a tough situation, making sure the customer feels heard and attended to is very important, and you don’t want to make any mistakes that could make them feel otherwise. Read on for critical customer service mistakes to avoid.

  • Customer Service
06/14/2018

5 Forbidden Phrases of Customer Service

Retail businesses face unique challenges when it comes to customer service. Be sure to avoid these 5 forbidden phrases.

  • Customer Service
06/14/2018

Why Is Building Customer Loyalty So Important?

When running a business, it can be hard to get new customers in the door sometimes. But once you do, it’s important to make sure you build customer loyalty with them.

  • Customer Service
06/14/2018

Amazing Quotes For Those Doing Customer Service

Customer service involves good communication, listening skills, and leadership. If you ever find yourself looking for some customer service inspiration, read on for some important, relevant quotes.

07/05/2018

Buy Local When You Buy B2B

When we speak about supporting local businesses, we don’t only mean customer support, we also mean businesses supporting other businesses. This helps promote the economy and create job opportunities. Here are 4 ways businesses can make an impact on other businesses and the community.

Country Resources

Sullivan County Chamber of Commerce Membership

The Sullivan County Chamber of Commerce and Industry, Inc. is here to assist, support, promote and advocate on behalf of our member business community.

Becoming an SCVA Member

The Sullivan Catskills Visitors Associaton is a membership organization dedicated to the promotion and service of the tourism industry of Sullivan County, NY. 

Industrial Development Agency Can Help with Tax Abatement

The Sullivan County IDA provides low interest loans for businesses who want to start or expand.