Meeting Opportunity Together

Sullivan Steps Up is a movement dedicated to helping businesses and individuals in Sullivan County step up to economic opportunity. By connecting the community to information, expertise and resources that elevate hospitality and amenities to a new level, Sullivan Steps Up aims to help the county reach its full potential as an exceptional place to live, work and visit.

Resources to help you step up

5 Forbidden Phrases of Customer Service

Retail businesses face unique challenges when it comes to customer service. Be sure to avoid these 5 forbidden phrases.

Becoming an SCVA Member

The Sullivan Catskills Visitors Associaton is a membership organization dedicated to the promotion and service of the tourism industry of Sullivan County, NY. 

4 Steps To Creating A Loyal Customer

Loyalty doesn’t just happen. Building loyal customers is key to any business, no matter the industry or specialty. Here are 4 steps to get you on your way.

Sullivan County Event Calendar

There are events happening all the time in Sullivan County that can help you step up to opportunity. Form partnerships, continue to learn, and get involved in the community! View our calendar to see what’s going on.

Event: 5 Magic Moments in Sales

June 28th, Kingston, NY: We welcome Anne Miller, Presentation & Sales Specialist of Chiron Associates as our speaker. Anne helps sales teams, C-suite executives, managers, and entrepreneurs combine (1) best practices (2) creativity and (3) the subtle power of language to persuade, explain, sell, and inspire others to get the results they want.

In the News

With $5,000 to their names, Errol and Sarah Flynn set their sights on opening a bakery. Sarah already had acquired the necessary skills while growing up in Germany, where she got a degree in baking and worked for a few years as a pastry chef.

Brandenburg Bakery Livingston Manor, NY

In the News

Sullivan County Democrat published a comprehensive look into Sullivan Steps Up. The article features quotes from Sullivan County Partnership for Economic Development President Marc Baez, Industrial Development Agency Chairman Ira Steingart, Nelly Diaz of Nelly’s Latin Restaurant, and Kenia Cerda of Monticello Beauty Supply.

Nelly Diaz Owner, Nelly's Restaurant

Nelly's Story

Three years ago, Marianely Diaz, or Nelly as she is known in Sullivan County, achieved her biggest dream — opening a Latin food restaurant.

Nelly Diaz Nelly's Restaurant

Step Up Award Nominee

Prohibition Distillery has been nominated for a Step Up Award. Read more about the Step Up Awards and endorse Prohibition to receive this recognition.

Prohibition Distillery Roscoe, NY

Step Up Award Nominee

DeFilippis Bakery and Café in Monticello, NY has been nominated for a Step Up Award. Read more about the Step Up Awards and endorse DeFilippis to receive this recognition.

DeFilippis Bakery and Café Monticello, NY

Step Up Award Nominee

Brandenburg Bakery in Livingston Manor, NY has been nominated for a Step Up Award. Read more about the Step Up Awards and endorse Brandenburg to receive this recognition.

Brandenburg Bakery Livingston Manor, NY
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